Position Title:    COMMUNITY CONNECTION WORKER

Reports to:         Manager, Social Services 

Job Overview

Reporting to the Manager, Social Services, the Community Connection Worker plays a vital role in supporting the health and well-being of individuals and families within the community. This position provides culturally respectful outreach, advocacy, and support services to help community members navigate essential services of health, social, housing, educational systems or health-related challenges. The Community Connection Worker actively participates in community life and events to build trust, enhance visibility, and promote positive engagement by fostering strong, respectful relationships with individuals and co-workers, working collaboratively across departments to promote well-being, cultural pride, and community resilience.

Organizational Status

The Haisla Nation is the band government of the Haisla people. Our mission is to build a powerful, prosperous and proud community, healthy in mind, body and spirit. We believe in building a strong and thriving community, with healthy and happy members and a sustained and prosperous environment. We are about 2023+ people, with approximately 700 living in Kitamaat Village. We have lived off the land and waters of our traditional territory for thousands of years, and it remains the focus of all we do.

Duties & Responsibilities

Direct Support & Outreach:

• Deliver in-person and remote support to individuals and families seeking assistance.
• Connect individuals with essential services in health care, education, employment, and housing services.
• Foster strong community relationships by attending and participating in cultural, social, and outreach events to build trust and visibility.

  Specialized Resource Support:

• Child Welfare: Support the identification and coordination of safe foster care placements.
• Mental Health & Addictions: Provide non-clinical assistance, peer support, and referrals to the Health and Wellness team for counseling, addictions support, and other wellness services.
• Community Living: Assist individuals with disabilities or developmental needs in accessing inclusive services, housing, and supports for independent living support.
• Shelter & Housing Needs: Help individuals access emergency and transitional housing resources, while supporting long-term housing solutions.
• Attend departmental meetings to support collaboration within the Child and Family Services team.

Advocacy & Navigation Support:

• Guide individuals through government systems such as completing applications for income assistance, housing, medical services.
• Advocate for individuals facing systemic or service-based barriers.
• Act as a liaison between community members and service providers.

Documentation & Reporting:

• Maintain up-to-date and confidential records of client interactions, care plans, and service referrals.
• Assist in identifying service gaps and community needs through accurate data collection and reporting.
• Participate in team meetings, case conferences, and community planning initiatives.

Skills & Qualifications

• Certificate or diploma in Social Work, Community Support, Human Services, or related field, with a minimum of 1-2 years of experience or an equivalent combined experience will be considered.
• Knowledge of the Haisla community, culture, and traditional values is essential.
• Experience working in a community-based or frontline support role.
• Strong communication, organizational, and interpersonal skills.
• Ability to handle confidential information with discretion.
• Must possess a valid Class 5 Driver’s License and have reliable transportation.
• Current First Aid/CPR and/or willingness to obtain.
• Satisfactory completion of criminal records checks with vulnerable sector screening.

Preferred Skills & Experience

• Knowledge of trauma-informed and strength-based approaches.
• Familiarity with local and regional services in health, housing, mental health, education, and Indigenous support networks.
• Experience supporting Indigenous families and youth.
• Crisis intervention or conflict resolution training.

Working Conditions

• This role may include flexible hours including evenings or weekends as needed.
• Must be comfortable with both office work and community-based outreach.
• Physical activity such as home visits, transportation of clients, and event set-up may be required.

Salary Range: $30.35/hr  - $35.71hr

Closing Date: Will remain open until position is filled.

While we sincerely appreciate all applications, only those candidates selected for an interview will be contacted.